Communication and relationship management in sales

Communication in sales

Intensive communication training:
Sell confidently and convincingly

for more self-confidence and sovereignty in sales | with visible & measurable success

Goals and visions

Confident and self-assured demeanor:
in sales or negotiation talks

Challenging situations such as criticism, complaints, feedback, or negotiations require special skill.

Those who, like field service employees, deal with many people, are constantly confronted with emotional conversation partners.

Mastering these kinds of conversations in a confident and poised manner often demands a great deal from a salesperson.

In such situations, one often loses one's train of thought, becomes nervous, and is suddenly not as composed and confident as usual.

This Mastering conversations is the ultimate art in sales and negotiation discussions.

In our intensive communication training, you will learn how to skillfully transform difficult conversations into constructive, goal- and solution-oriented sales or negotiation discussions.

We look forward to speaking with you!

TOGETHER WITH YOUR TEAM

An invaluable tool for field staff and key accounts

self-confident
appear

sovereign
negotiate

more
complete

ACHIEVED TOGETHER

Customer testimonials

„"The sales training was precisely tailored to our company and is an absolute must-have! Problems with acquiring new customers, upselling, and cross-selling are a thing of the past. These trainers and coaches are right in the thick of it. Highly recommended.""

„"As a newcomer in field sales, it was initially difficult to acquire new customers and further develop the existing customer base assigned to me. Thanks to this sales coaching, I was able to schedule significantly more appointments and considerably increase my closing rate."“

„"Through structured sales coaching tailored precisely to our needs, we were able to significantly increase our revenue within just a few weeks. Spurred on and mutually motivated by a considerably higher order volume, we brought significantly more efficiency to our sales system!"“

„"Highly professional, refreshing, and results-oriented leadership training and sales coaching. The trainers and coaches at FROSCHARFF are very practical, address participants' questions thoroughly, and provide ongoing support on the job. Thank you so much!"“

""This sales training was fantastic and I highly recommend it. Our sales coach really focused on our individual needs and his dynamic approach immediately resonated with me. Thanks to this field sales coaching from FROSCHARFF, we quickly saw results in new customers and increased revenue. Thank you so much for everything!""

„"Thanks to this sales training, I now present myself much more confidently to new and existing customers. My wishes and specific sales questions were always addressed. I can highly recommend the company FROSCHARFF."“

""I had the fantastic opportunity to participate in a profiling training course. This training is simply phenomenal, uniquely structured, very diverse, and above all, fun 😊. Our trainer has an incredible energy, combined with highly competent expertise and the ability to work well with people. I gained a great deal, both professionally and personally. Highly recommended!"„

""The sales training focusing on body language helps our sales staff build a good relationship with customers every day. Customers enter the store and are immediately attended to holistically, taking their current needs into account, and feel comfortable. The 'what' is said is not as important as the 'how'; the goal is authentic, reflective body language and facial expressions. This reflection on one's own body language and facial expressions was a core element of the relationship management coaching. I personally found the training very valuable, benefited positively from it, and gained several 'aha' moments that I can apply to my daily work 😊 Exciting and highly recommended!"„

""They have played a key role in establishing important components for increasing customer satisfaction within our company. Through the development of practical tools and the accompanying coaching of our sales team, sales figures increased more than expected within a short period of time!""

Your advantages

Together towards the goal

Immediately visible and measurable results

through our distinctive and proven success model to achieve visible and measurable success for your team and your company.

Fast Return on Investment (ROI)

through accompanying implementation coaching „on the job“ and active participation of our team to achieve the common goals.

Experts in sales training & coaching for 31 years

We are now considered pioneers and experts in sales and distribution coaching in Austria, with accompanying implementation "on the job".

Our clients include well-known sales trainers.

Successful sales and management trainers in the DACH region are among our clients and work with us on various projects in a respectful partnership.

Further successes even after training

We will continue to support your team free of charge and without obligation for a further 6 months after the training / coaching, answering questions about the learned material and industry-specific measures.